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How to Fix the Most Common Thermostat Issues (Step-by-Step)

 

When your home isn’t heating or cooling properly, your thermostat might be the culprit. While furnaces and air conditioners tend to get the blame, a faulty thermostat can cause just as many problems—and often goes unnoticed. Fortunately, many thermostat issues can be fixed with a few simple steps.

At Affordable Comfort, we’re all about empowering homeowners with the knowledge to make smart decisions. Here’s a straightforward troubleshooting guide to the most common thermostat issues we see in homes across the region.

Common Thermostat Problems (And How to Fix Them)

The Thermostat Has No Power

Symptoms: The screen is blank or unresponsive.

Quick Fixes:

  • Check the circuit breaker to see if a fuse has blown.
  • If it’s battery-powered, replace the batteries.
  • For hardwired thermostats, remove the faceplate and inspect the wires for loose connections.

The Room Temperature Doesn’t Match the Setting

Symptoms: The thermostat is set to 70°F, but the room feels much warmer or colder.

Quick Fixes:

  • Ensure the thermostat isn’t located near heat sources like lamps or windows.
  • Clean the inside of the thermostat—dust buildup can interfere with sensors.
  • Calibrate your thermostat (some smart models offer this option in settings).

Heating or Cooling Won’t Turn On

Symptoms: The system doesn’t respond to changes in the thermostat settings.

Quick Fixes:

  • Double-check that the system switch is set to “Heat” or “Cool” appropriately.
  • Inspect the wiring behind the thermostat. If anything looks disconnected, consult the manufacturer’s wiring guide.
  • If your thermostat controls a heat pump, make sure the reversing valve is working correctly.

Short Cycling (System Turns On and Off Frequently)

Symptoms: The system keeps turning on and off rapidly without reaching the set temperature.

Quick Fixes:

  • This could be caused by incorrect thermostat placement (e.g., near a vent).
  • A dirty air filter or improperly sized HVAC system could also be the cause—check both.
  • Smart thermostats might need a firmware update.

Unresponsive Buttons or Frozen Touchscreen

Symptoms: Nothing happens when you press buttons or tap the screen.

Quick Fixes:

  • Try a reset—refer to your manual for the right button combination.
  • If the problem persists, it may be time for a replacement.

When to Call a Professional

If you’ve tried these troubleshooting tips and your system still isn’t working properly, it’s time to schedule a professional diagnosis. Thermostat issues can sometimes be a symptom of a deeper problem in your HVAC system.

At Affordable Comfort, our licensed technicians are ready to help. We offer same-day service in most areas and can quickly determine whether your thermostat is the problem—or if there’s something else going on.

Pro Tip: Upgrade to a Smart Thermostat

Still using an old manual model? Upgrading to a smart thermostat can improve efficiency, lower energy bills, and give you more control over your comfort. If you’re unsure which one to choose, check out our upcoming post: “Nest vs. Ecobee vs. Honeywell: Which Smart Thermostat Is Best for Your Home?”

Need Help Right Away? Contact Affordable Comfort today to schedule a service call. Whether it’s your thermostat or something deeper in your HVAC system, we’ve got you covered.

 

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